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  1. Kidbox Help Center
  2. FAQ-Jet

FAQ-Jet

COMMUNITY/SOCIAL MISSION

  • How does KIDBOX help children in need?
  • How can I start a conversation with my child about helping others?
  • How can my child get even more involved in the KIDBOX social mission?
  • Can my child apply to be a part of the KIDBOX Board of Directors?
  • As a parent, how can I get more involved in the KIDBOX social mission?

GENERAL

  • What is KIDBOX?
  • How does KIDBOX work?
  • How soon will I receive my box?
  • Will you automatically send (and charge) for boxes?

BILLING

  • How much does it cost?
  • When will my payment method be charged?
  • What payment methods can I use with KIDBOX?
  • Will you notify me if there's a billing issue on my account?
  • Can I use a promotion code on a Jet KIDBOX?

RETURNS/EXCHANGES

  • Can I return my KIDBOX?
  • What if I only want few styles in the KIDBOX?

SCHEDULING

  • How often will I receive a KIDBOX?

SHIPPING

  • What shipping method does KIDBOX use?
  • Do you ship to APO/FPO/DPO addresses?
  • Does KIDBOX ship internationally?

CANCELLATIONS

  • How do I change or cancel a box?
  • How do I disable my membership?
  • How do I cancel my membership?

MY ACCOUNT

  • How will KIDBOX get in contact with me?
  • How do I change my e-mail address on my account?
  • How do I change my password on my account?
  • I'm having trouble logging into my Account, can you help?
Kidbox Help Center