FAQ
Frequently Asked Questions
COVID-19
COMMUNITY/SOCIAL MISSION
GENERAL
BILLING
MY ACCOUNT
RETURNS & EXCHANGES
- What if I select a return on My Account, but never put the items in the mail?
- How do I make a return?
- How long do I have to send back the items I’m not keeping?
- Where can I find my return label?
- What if I send back the wrong item(s)?
- Can I make a return after my 14 day trial period is closed?