When your box is delivered, you have seven days to decide whether or not you would like to keep, return or exchange any items. Log into your account and confirm your choices. Once confirmed, your billing method will be charged for any items you keep.
For added protection against fraud and unauthorized use, we may authorize your credit or debit card to ensure it is active and valid at various stages of the shipping process. The authorization may vary in the exact dollar amount. Depending on your bank's policy the funds are typically available in a few business days. Please note that the funds may appear as "Pending" on your statement.
For your convenience, when you place your first order and become an official member, our payment processor may save your credit, debit, or other payment information and use it for all future shipments and charges which will automatically be charged to your saved payment method, unless you notify us of a change in the MyAccount.
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