How can I update my billing information? Jessica March 04, 2019 21:23 Updated Follow It's easy! Head to "Account Info" under My Account to add a new card or billing method to your account. Related articles How can I cancel my membership? I'm having trouble logging into My Account. Can you help? Why was my payment declined? My kid outgrew KIDBOX. How do I delete a kid from my account? How do I change my email address or password? Comments 0 comments Please sign in to leave a comment.