Once your box is delivered, you have 7 days to decide whether to return, exchange or keep any item in the box. Once you have confirmed your choices on your account you will not be able to edit your selections. If you need help adjusting your return, feel free to e-mail firstname.lastname@example.org!
Articles in this section
- What if I select a return on My Account, but never put the items in the mail?
- How do I make a return?
- How long do I have to send back the items I’m not keeping?
- Where can I find my return label?
- What if I send back the wrong item(s)?
- Can I make a return after I’ve confirmed my box?
- How do size exchanges and returns work?
- What if the size I need is not available?