What if I select a return on My Account, but never put the items in the mail?
How do I make a return?
How long do I have to send back the items I’m not keeping?
Where can I find my return label?
What if I send back the wrong item(s)?
Can I make a return after my 14 day trial period is closed?
How do size exchanges and returns work?
What if the size I need is not available?

What if I select a return on My Account, but never put the items in the mail?

January 15, 2020 16:53
Updated

We'll send you a reminder if we don't see the package scanned by the carrier in the
allotted time. If the package is not scanned by the extension date, we'll be unable to issue a refund for any returned items.

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