What if I select a return on My Account, but never put the items in the mail?
How do I make a return?
How long do I have to send back the items I’m not keeping?
Where can I find my return label?
What if I send back the wrong item(s)?
Can I make a return after I’ve confirmed my box?
How do size exchanges and returns work?
What if the size I need is not available?

What if I select a return on My Account, but never put the items in the mail?

February 01, 2019 14:51
Updated

We'll send you a reminder if we don't see the package scanned by the carrier in the
allotted time. If the package is not scanned by the extension date, we'll assume you're keeping the items and adjust your charges accordingly.

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