Once your Try Before You Buy Box is delivered, you have seven days to decide what you’d like to keep. If you want to return any styles, log onto your account and select the items you are returning before your seven day trial is over. You are given 30 days after your Build Your Own Box is delivered to log into your account and mark returns.
After your online return form has been filled out, pack your returns in the enclosed mailing pouch and attach the prepaid label (which you can access from your account). Drop it off at your nearest UPS location.
For a Build Your Own Box, your refund will be issued once your returns are received and then scanned in and processed at the warehouse.
If you you’d like to return a limited edition box, you have 30 days from the time it was delivered. Please reach out to us at email@example.com and we can help you with this return!
Please note, returning your order via the post office might delay your returns and result in an additional charge to your account. The label we provide is for UPS and should not be used with any other postal carrier.
Returns must be unworn, unwashed, with tags on, and in re-sellable condition.