How do I change my password? Jessica January 09, 2018 17:20 Updated Follow Head to My Account and select the icon on the top right of the screen. An option for settings willappear, and you can select Reset Password. If you have any trouble, please contact us firstname.lastname@example.org. Related articles I'm having trouble logging into My Account. Can you help? How do I change my email address? How do I change or cancel my shipment? My kid outgrew KIDBOX. How do I delete a kid from my account? How do I make a return? Comments 0 comments Please sign in to leave a comment.