What if I receive a style in poor condition? Jessica January 04, 2018 16:23 Updated Follow We do our best to thoroughly check every item before it's sent out, but if something falls through the cracks, e-mail [email protected] and our stylists will send you a replacement. Related articles Can I get two boxes for my kid in the same season? Some items came in sets or packs of 2 or 3. Can I return an individual item? How much does it cost? I love it…but it doesn’t fit. Can I exchange sizes? No purchase commitment Comments 0 comments Please sign in to leave a comment.