Yep! If we can't charge the payment method entered, we'll send you an email notifying you and ask you to update your billing information if needed. You can always add a new card in the My Account section.
If we don't hear from you or your card information is not updated, we may re-attempt to charge your card or other payment method at various intervals (and/or at varied amounts) until the amount owed is collected in full.
Please note that we cannot ship you additional boxes if you have an unpaid charge on your account.
Our team is available to answer questions and help. Contact us at [email protected], and we'll straighten things out!