When your box is delivered, you have 7 days to decide whether or not you would like to keep, return or exchange any items. Log into your account and confirm your choices. Once confirmed, your billing method will be charged for any items you keep.
For added protection against fraud and unauthorized use, we may authorize your credit or debit card (or Paypal / Apple Pay accounts) to ensure it is active and valid at various stages of the shipping process. The authorization may vary in the exact dollar amount. Depending on your bank's policy the funds are typically available in a few business days. Please note that the funds may appear as "Pending" on your statement.
As a reminder, when paying with a card, we only keep the last 4 digits of your credit / debit card in our system. Payments are processed by Stripe, one of the largest online credit card processing systems.
The only time you would be charged prior to receiving your box, is if you use a prepaid or pre-loadable card. Since our processor does not typically accept prepaid cards, we do need to charge the card when your order is placed. If you do use a prepaid card and decide to return any styles from your box, you will receive a credit back into your account that can be used on any future purchase.
For your convenience, when you place your first order and become an official member, our payment processor may save your credit, debit, or other payment information and use it for all future shipments and charges which will automatically be charged to your saved payment method, unless you notify us of a change in the My Account section of Kidbox.com.
For your convenience and continuous membership benefits as a client, if your payment method reaches its expiration date and you do not edit your credit card information or cancel your account, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your account should you wish to discontinue your membership with us.