Return policy Jessica November 21, 2017 22:33 Updated Follow Gift cards are non-refundable, but they do not expire. To learn more about our return policy for individual items in the box, please see Returns section under our Terms page. Related articles How long do I have to send back the items I’m not keeping? I'm having trouble logging into My Account. Can you help? How do I make a return? Do you carry sizes larger than 16? What if I lose my return label? Comments 0 comments Please sign in to leave a comment.