Return policy Jessica June 10, 2018 03:47 Updated Follow Gift cards are non-refundable, but they do not expire. To learn more about our return policy for individual items in the box, please see Returns section under our Terms page. Related articles How do I make a return? How long do I have to send back the items I’m not keeping? How do I return or exchange a pack? What if I select a return on My Account, but never put the items in the mail? I'm having trouble logging into My Account. Can you help? Comments 0 comments Please sign in to leave a comment.